Privacy Policy | Smart Clinic Ginza

Smart Clinic Ginza (hereinafter referred to as “the Clinic”) stipulates the following privacy policy (hereinafter referred to as “the Policy”) regarding the use of users’ personal information in the services (hereinafter referred to as “the Services”) provided on this website.

Article 1 (Personal Information)

“Personal information” means “personal information” as defined in the Personal Information Protection Law, and is information related to a living individual, including information that identifies a specific individual such as name, date of birth, address, telephone number, contact information, and other descriptions, as well as information that identifies a specific individual from a person’s appearance, fingerprints, voiceprint data, and the insurer’s number on a health insurance card (personally identifiable information).

Article 2 (Methods of Collection of Personal Information)

The Clinic will ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, driver’s license number, etc., when a user registers for use. In addition, the Company collects information from its partners (including information providers, advertisers, advertising publishers, etc., hereinafter referred to as “the Partners”), including transaction records and settlement related information, including personal information of users, between users and the Partners.

Article 3 (Purpose of Collection and Utilization of Personal Information)

The purposes for which the Clinic collects and utilizes personal information are as follows.

To provide and operate our services;
to respond to inquiries from users (including confirming in person);
to send emails introducing new features of the services that users are using, updated information, promotional campaigns, and other services provided by the Company;
to communicate with users when necessary for maintenance, sending important notices, etc.;
to identify users who have violated the rules of use or who are using the services for inappropriate purposes, and to reject their use;
to allow users to view, change, and delete their login information and to view usage,
as well as for purposes ancillary to the above.

Article 4 (Change of Purpose of Use)

The Clinic permits a change in the purpose of use of personal information only when it is deemed that the reasonable purpose of use is relevant to the purpose of use prior to the change.
When the purpose of use is changed, the changed purpose will be notified to the user through the method specified by the Company or published on this website.。

Article 5 (Provision of Personal Information to a Third Party)

Except in the following cases, the Clinic will not provide personal information to a third party without the prior consent of the user. However, except in cases permitted by the Personal Information Protection Law and other laws.
1. When there is a need to protect the life, body or property of a person and it is difficult to obtain the consent of the person concerned;
2. when there is a special need to improve public health or promote the healthy growth of children and it is difficult to obtain the consent of the person concerned;
3. when there is a need to provide assistance to a state agency or a local public organization, or to a person entrusted by the state agency or the local public organization, to carry out a matter provided for by the law, and obtaining the consent of the person concerned may jeopardize the carrying out of such a matter;
4. and when the following matters are notified in advance or publicized and when we report such matters to the Personal Information Protection Commission,
  1. including the provision of information on the purposes of use to a third party,
  2. the items of data to be provided to the third party,
  3. the means or methods of provision of the data to the third party,
  4. or when the provision of the personal information to the third party ceases to be provided
  5. upon the person’s request
Regardless of the foregoing, in the following cases, the provider of such information shall not be a third party.
1. When the Clinic entrusts the handling of personal information to others, in whole or in part, within the scope necessary to achieve the purpose of use,
2. or when the Clinic shares the use of personal information with a specific person in cases
3. where the provision of personal information is necessary to take over the business due to a merger or for other reasons (such information includes the items of personal information to be shared, the scope of the shared user, the purpose of use of the user, and the name or title of the person or organization responsible for the management of the personal information), we shall notify the person concerned in advance or make the person concerned easily aware of the situation.

Article 6 (Disclosure of Personal Information)

When a person requests the disclosure of personal information, the Clinic will immediately disclose it to the person. However, if one of the following circumstances is met, all or part of the content may not be disclosed, and in the event that the decision not to disclose is made, the person shall be notified in a timely manner.
1. When it is likely to harm the life, body, property, or other rights and interests of the person himself/herself or a third party;
2. When it is likely to have a significant impact on the normal execution of the business of the Clinic;
3. When it violates other laws.
Regardless of the foregoing, information other than personal information, such as historical information and characteristic information, will not be disclosed as a matter of principle.

Article 7 (Correction and Deletion of Personal Information)

In the event that a user’s personal information held by the Clinic is incorrect, the user may request the Clinic to correct, add, or delete the personal information in accordance with the procedures established by the Clinic (hereinafter referred to as “Correction, etc.”). Personal Information
Upon receipt of such a request from the user, the Clinic shall correct or delete the personal information in a timely manner when it deems it necessary to respond to the request.
When the Clinic makes corrections, etc., or decides not to make corrections, etc., in accordance with the aforementioned provisions, the Clinic shall promptly notify the user.

Article 8 (Cessation of Use of Personal Information, etc.)

In the event that an individual requests the cessation of use or deletion (hereinafter referred to as “Cessation of Use, etc. “) of personal information on the grounds that the personal information has been handled beyond the scope of the purpose of use, or on the grounds that the information was obtained by improper means, the Clinic shall immediately conduct the necessary investigations.
If, based on the results of the aforementioned investigation, it is deemed necessary to comply with the request, the Clinic will immediately cease the use of the personal information.
When the Clinic ceases the use, etc., or decides not to cease the use, etc., in accordance with the foregoing provisions, the Clinic shall promptly notify the user.
Regardless of the provisions of the two preceding paragraphs, in the event that ceasing the use, etc. would entail substantial costs, or in other cases where it is difficult to cease the use, etc., the Clinic will take alternative measures, if necessary, to protect the rights and interests of the user.

Article 9 (Changes to the Privacy Policy)

The contents of this policy may be changed without notice to the user, except for matters otherwise provided by law and other provisions of this policy.
Unless otherwise stipulated by the Clinic, the changed Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Consultation Window)

For inquiries regarding this policy, please consult the following window.

Address：5F Tenshodo Bldg, 4-3-9 Ginza, Chuo-ku, Tokyo
SMART CLINIC Ginza
E-mail：info@smart-ginza.jp

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